Another edition of RetailTec Congress, an event that sets strategic directions for the retail sector in Poland, is behind us. This year’s 5th edition took place on 23.10.2023 at the Sofitel Warsaw Victoria Hotel in Warsaw and attracted more than 400 participants, among whom were the biggest experts in the retail industry. The congress also featured Univio, which is a strategic partner of the event.
The congress program was organized by the RetailTec Program Council, in which our representative Sebastian Blaszkiewicz, Head of Sales Excellence at Univio and member of the e-izba Program Council, is also present.
The RetailTec Congress paid special attention to the following areas:
- rapid macroeconomic changes affecting trade
- relentless changes in the retail ecosystem forcing businesses to adapt
- new strategies for the transforming market that will help retailers survive and thrive in the new conditions
Agenda of Lectures Conducted by Univio Specialists
13:45 – 13:55 / Customer data management – how to do it well, moving to omnichannel?
The lecture was conducted by Katarzyna Manios, Business & Commerce Transformation Consultant, Univio
Katarzyna Manios is an e-commerce development specialist and consultant with years of experience in retail companies such as Douglas, Świat Książki, and Meble Forte S.A., among others. She helps build and execute an effective digital sales and marketing strategy in a customer-centric model for retail companies, as well as manufacturers. At Univio, she carries out consulting projects in the field of launching digital sales channels and developing multi-channel sales.
More information about the RetailTec Congress can be found on the organizer’s website here.
